Privacy Policy

1. Introduction

GEEK PLUS respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how GEEK PLUS collects, uses, stores, discloses, and protects personal information when you visit or use geekplusco.com, place an order, contact us, or otherwise interact with our services.

This Privacy Policy applies to our retail and wholesale customers, website visitors, and other individuals who interact with GEEK PLUS.

2. Personal Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name and contact details
• Email address
• Billing and delivery information
• Order and transaction information
• Customer service communications
• Account information where an account is created
• Information submitted through forms on our website
• Website usage and technical information
• IP address, browser type, device information, and similar technical data
• Information required to verify or process an order where applicable

We generally do not seek to collect sensitive information unless it is reasonably necessary for a particular purpose and permitted by applicable law.

3. How We Collect Personal Information

We may collect personal information directly from you when you:

• Visit or use our website
• Create or use an account
• Place an order
• Submit a contact or enquiry form
• Subscribe to communications
• Contact customer support
• Participate in promotions or other activities

We may also receive information from service providers and other third parties involved in operating our website, processing payments, delivering products, preventing fraud, or providing related services.

4. How We Use Personal Information

We may use personal information for purposes including:

• Processing and fulfilling orders
• Processing payments
• Providing customer service
• Managing returns, refunds, replacements, and product enquiries
• Communicating with customers about orders and services
• Providing wholesale services and managing business relationships
• Improving our website, products, and services
• Maintaining website security and preventing fraud or misuse
• Complying with legal and regulatory obligations
• Sending marketing communications where permitted by law

5. Marketing Communications

Where permitted by applicable law, we may use your contact information to send promotional communications about products, services, offers, or other GEEK PLUS updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to an order, transaction, account, security issue, or other service matter.

6. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate and improve our website.

These technologies may help us understand website usage, remember preferences, maintain website functionality, measure marketing performance, and improve the customer experience.

Your browser or device may allow you to control certain cookie settings. Disabling cookies may affect some website functionality.

7. Disclosure of Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary to operate our business.

These may include:

• Payment processors
• Website and hosting providers
• Technology and analytics providers
• Delivery and logistics providers
• Customer service providers
• Email and marketing service providers
• Professional advisers
• Government authorities or regulators where required or permitted by law

We do not sell personal information as a business asset.

8. Overseas Disclosure

Some service providers used in connection with our website and business operations may be located outside Australia.

Depending on the services used, personal information may be disclosed to recipients located in countries including the United States and other countries where our technology, payment, communications, hosting, analytics, or service providers operate.

Where required by applicable Australian privacy law, we take reasonable steps in relation to overseas disclosures of personal information.

9. Security of Personal Information

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include access controls, authentication, secure technology, administrative procedures, and other appropriate safeguards.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When personal information is no longer reasonably required, we may securely delete, destroy, or de-identify it where appropriate.

11. Access and Correction

Subject to applicable law, you may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected.

We may need to verify your identity before processing an access or correction request.

To make a request, please contact us using the details below.

12. Privacy Complaints

If you believe we have handled your personal information in a way that does not comply with applicable privacy law, please contact us first so that we can investigate and attempt to resolve your concern.

We will review privacy complaints and respond within a reasonable period.

Where applicable, you may also contact the Office of the Australian Information Commissioner (OAIC) regarding a privacy complaint.

13. Children’s Privacy

Our website and services are not intended for individuals who are not legally permitted to purchase or access the relevant products or services.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

14. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable laws.

The latest version will be published on this page with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy, wish to request access or correction, or wish to make a privacy complaint, please contact us:

GEEK PLUS
8803 Orchard Tree Ln
Towson, MD 21286
United States

Email: info@geekplusco.com

Website: geekplusco.com